Privacy Policy

This Privacy Policy explains how [Company Legal Name], operating as Mommy Signage ("Mommy Signage", "we", "us"), collects, uses, discloses, and protects your personal data when you use mommysignage.com or contact us. We handle personal data in line with Thailand's Personal Data Protection Act B.E. 2562 (2019) (the "PDPA").

We are the data controller for the personal data described here.

1. What we collect

When you send an enquiry or get a quote, we collect what you give us:

• Your name
• Company / business name (optional)
• Phone number or LINE ID
• Project type and the details in your message
• Any reference image you choose to upload

When you contact us through LINE, email, or phone, we receive the information in those messages. When you browse the site, our analytics tools collect technical data automatically — see "Cookies and analytics" below.

2. Why we use it, and our legal basis

• To answer your enquiry and prepare a quote — necessary to respond to your request and to take steps toward a possible contract.
• To produce, deliver, and install your signage — performance of our work for you.
• To understand and improve the site (analytics) — with your consent.
• To meet legal and accounting obligations — where the law requires.

3. Who we share it with

We do not sell your personal data. We share it only as needed:

• Our trusted factory and installer network — to produce, deliver, and install your order. They receive only what they need to do the job.
• Service providers (data processors) who run the tools behind the site, including our website host (Vercel), analytics providers (Google, Meta), and messaging/email providers (including LINE). They process data on our instructions.
• Authorities where required by law.

4. International transfer

Some of our service providers store or process data outside Thailand (for example, website hosting and analytics). Where this happens, we take reasonable steps so your data keeps an appropriate level of protection, consistent with the PDPA.

5. How long we keep it

We keep enquiry and project data for as long as we are in contact with you and for a reasonable period afterward, plus any period required to meet legal, tax, or accounting obligations. We then delete or anonymise it.

6. Your rights under the PDPA

Subject to the law, you may ask us to:

• Access and receive a copy of your personal data
• Correct data that is inaccurate or incomplete
• Erase or de-identify your data
• Restrict or object to our use of it
• Receive or transfer your data (portability)
• Withdraw consent at any time, where we rely on consent

To exercise any right, email hello@mommysignage.com. You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC).

7. Cookies and analytics

We use essential cookies to run the site, and — with your consent — Google Analytics and the Meta Pixel to understand site usage. You can accept or decline analytics cookies in the banner, and change your mind any time. See our Cookie Policy for details.

8. Children

The site is intended for businesses and adults. We do not knowingly collect data from children.

9. Changes

We may update this policy from time to time. The "last updated" date above shows the current version.

10. Contact us

Data controller: [Company Legal Name]
Address: [Registered Address]
Email: hello@mommysignage.com